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Ann Heinz

JD, CDEI, GSI

Curriculum and Content Development Director, Real Estate & Funeral

Articles by Ann Heinz

Top 5 Professional Development Courses for Funeral Directors

WebCE's top 5 online continuing education courses for funeral directors to help turn your CE into a competitive advantage.

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Cremation Best Practices for Funeral Professionals

It is important for funeral directors, morticians, cremation specialists, and other deathcare professionals to understand cremation best practices. These include the practical side of cremation, as well as how to make cremation a meaningful experience for the deceased’s family or loved ones.

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Recent Developments in Attracting New Talent to the Funeral Industry

With 60% of funeral directors set to retire within the next five years, competition to hire the next generation of talent is getting creative.

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Human Composting - New Trend in Funeral Industry

As this trend continues to grow with younger generations looking to reduce their carbon footprint, funeral professionals need to know the impact it will have around the industry.

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Bias in Real Estate & How to Avoid It

In the real estate industry, it’s important for licensees to understand how to recognize bias so they can foster business environments that promote diversity, equity, and inclusion, as well as compliance with fair housing laws.

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