
Ann Heinz
JD, CDEI, GSI
Curriculum and Content Development Director, Real Estate & Funeral
Articles by Ann Heinz

Recent Developments in Attracting New Talent to the Funeral Industry
With 60% of funeral directors set to retire within the next five years, competition to hire the next generation of talent is getting creative.

Human Composting - New Trend in Funeral Industry
As this trend continues to grow with younger generations looking to reduce their carbon footprint, funeral professionals need to know the impact it will have around the industry.

Bias in Real Estate & How to Avoid It
In the real estate industry, it’s important for licensees to understand how to recognize bias so they can foster business environments that promote diversity, equity, and inclusion, as well as compliance with fair housing laws.

Flood Insurance: What Real Estate Professionals Should Know
While standard homeowners insurance may cover certain types of water damage—such as burst pipes that damage a basement—it won’t cover a home damaged by flooding.
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Funeral Directors and Ethical Business Practices
Funeral directors and other funeral professionals have special ethical obligations to their clients due to the vulnerable state they are often in after the loss of a loved one.